As a CrownCare customer your service needs become our priority. CrownCare helps increase your productivity, ensuring the cost savings and ongoing value you need for your long term success.
PACKAGING EQUIPMENT SERVICE & PREVENTATIVE MAINTENANCE
At Atlantic Packaging, we are committed to maximizing the life of your packaging equipment and to ensuring that you receive the savings and value you expect. When you purchase our automatic or semi-automatic packaging equipment and use Atlantic performance materials, we provide a customized service program we call CrownCare.
What We Offer
Priority Service & Discounted Rates
A CrownCare visit is 1 technician for up to 8 consecutive on-site hours at your facility. Those hours can be used for:
- Technical Service
- Preventive Maintenance
- Mechanical & Electrical Inspection
- Equipment Calibration
- Packaging Material Optimization
- Additional Maintenance & Operator Training
As a CrownCare VIP Customer, you are also entitled to:
- Priority Service Scheduling
- Discount on Parts
- Best Customer Service Rates
- Rental Equipment Priority
- Electronic Documentation of Visits
- Annual Reviews and Reporting
Contact your Atlantic sales person directly to get more details and to learn more about CrownCare.
CrownCare customers are our VIP customers! You will receive a number of Technical Service visits throughout the year at no charge. CrownCare Agreements can be for periods of 1 to 3 years and can be renewed as long as you are an Atlantic customer. To ensure safe and peak performance it’s important that your equipment is installed and commissioned properly and your operators and maintenance personnel must be well trained.
Your machine will be calibrated and criteria will be established for best performance and lowest cost using the materials best suited to your application.
Your CrownCare program will be customized for you—taking into account your level of automation, your line speeds, and your desired frequency for preventive maintenance.
DISCOUNTED SERVICE RATES
As a CrownCare customer you qualify for our lowest hourly rates when you need additional service that goes beyond the scope of standard preventive maintenance. Contact your Atlantic sales person directly to get more details and to learn more about CrownCare.
“Atlantic’s CrownCare Preventative Maintenance program is designed to extend the useful lifetime of your packaging equipment and to minimize the recurring costs of owning and operating your equipment. CrownCare customers get preferential treatment— being a CrownCare customer makes your need our priority.”